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What Managers Can Do
Empowered employees - employees who have a sense of control over their job tasks - are resistant to burnout. Being empowered is having a feeling of "I can do and succeed by doing". Employees who feel they can impact on their work and can "win" by doing a good job retain their enthusiasm and are more motivated.
There are four ways a manager can increase the feeling of controllability among staff: goal setting, feedback, acknowledgment, participation. Each encourages feelings of master. Used in unison they are the most promising way to positive impact on productivity while simultaneously preventing burnout.
For more information on employee supervison see: Turning Around: Keys To Motivation And Productivity
Copyright 1999: Beverly Potter. From Overcoming Job Burnout: How To Renew Enthusiasm for Work by Dr. Beverly Potter, Ronin Publishing. All rights reserved.
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