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From Conflict
To Cooperation How to Mediate a Dispute Dr. Beverly
Potter From Conflict to Cooperation presents effective techniques for resolving disputes - powerful tools for all managers, supervisors, coaches, parents, teachers, neighborhood leaders, politicians, and police officers. Best-selling author Beverly Potter demonstrates how effective mediators can pull people together to produce creative solutions.
How to Mediate a
Dispute: ![]() CONFLICT CAN BE CONSTRUCTIVE Conflict is not necessarily bad and doesn't necessarily indicate a failed interaction. In fact, conflict can be a catalyst for creating more satisfying interactions. It can serve as a benefit by pushing people to bring about needed change. People who work
together to implement a workable solution to a
conflict tend to develop a sense of "we-ness."
In ways not fully understood, resolving
conflict together generates a bond or sense of
connection. Such cohesiveness promotes
teamwork. |
Links
Tips & Traps in Workplace Mediation
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